A simple email-based process

Clients do not get a portal account. Final documents are emailed, and you remain responsible for checking all details before sending anything.

  1. 1

    Book an Initial Support Review

    Start with a paid review so the scope stays clear before any larger work is agreed.

  2. 2

    Complete the intake form

    Share the key details about the person needing support, what has happened, and what outcome you are hoping for.

  3. 3

    Upload key documents

    Send the most important letters, decisions, forms or reports so the advice is based on evidence rather than guesswork.

  4. 4

    Millie reviews what you have sent

    Your information is checked for deadlines, missing evidence, unclear wording and the most useful next step.

  5. 5

    You receive a recommended next step or quote

    If Paper Armour can help, you will receive a suggested service or quote. If not, you will receive a brief next-step note.

  6. 6

    If you continue, work is completed by email

    Drafts, notes and final documents are sent by email. You remain responsible for checking all details before anything is sent on.